21+ · Responsible Gaming

Responsible Gaming —
Protect yourself and
keep gaming in balance

Player safety is a priority at 123k. You can control your own gaming with deposit limits, time-outs, and self-exclusion.

See gaming as entertainment

Gaming at 123k should be about fun and entertainment only. We are committed to building a safe and healthy environment for every player. Always remember that gaming is a place to relax, not a way to earn income.

Everyone should set limits on their time and money before playing. Money you play with should be money you can afford to lose — it should never be money set aside for essential expenses. Continuing to play in hopes of recovering losses is a sign that a problem may be developing.

Players must be 21 or older (21+) to play. Anyone under the age of 21 is not allowed to use the 123k platform.
Secure and trusted platform
Protected by SSL encryption and a fair gaming system.
24/7 support
Reach us via Live Chat at any time. Language — Myanmar.

Protection tools available to you

Every player at 123k has access to tools to help manage their gaming. Contact us via Live Chat to use these tools.

Deposit Limit

Set the maximum amount you can deposit daily, weekly, or monthly. Once a limit is in place, you cannot deposit beyond that amount — this is one of the most effective ways to manage your budget.

Session Time Limit

Set the amount of time you can play each week to keep your gaming balanced. Once the time is up, you will not be able to continue playing, making it easier to reconnect with the rest of your life.

Time-Out

If you need a break, you can pause your gaming for 24 hours, 7 days, or 30 days. During this period you can still log in to your account, but deposits and gameplay are not available.

Self-Exclusion

If gambling is becoming a problem, you can self-exclude for an extended period — 6 months, 1 year, or longer. Once active, the exclusion cannot be reversed until the period ends.

Gambling History Check

Review your gambling history to see how much you've wagered, when you played, and which periods you played the most. Understanding your own patterns is the first step toward staying in control.

24/7 Support Contact

For any gambling-related concerns, you can reach us anytime via MMT 24-hour Live Chat in Burmese. You can also email us at [email protected].

Recognise the Warning Signs

If you notice any of the signs below, gambling may have moved beyond entertainment and become a problem.

Spending more than you can afford trying to chase losses
Neglecting family, friends, or work to make time for gambling
Constantly thinking about gambling and being unable to stop
Taking out loans to gamble or experiencing financial difficulties because of it
Hiding your gambling from family and friends and feeling unable to be honest about it
Feeling anxious or low on nights when gambling has not gone well
If you or someone you care about is showing these signs, contact our 24/7 Live Chat right away or email [email protected]. Don't face it alone — reach out for help.

How to Self-Exclude

If you decide to stop gambling for an extended period, follow the steps below. This service is available at any time and is completely free.

1

Contact Live Chat

Open the 123k Live Chat at any time and request a "self-exclusion". Our team will assist you in Burmese.

2

Choose Your Period

You can choose to exclude for 6 months, 1 year, or longer. You can make the decision yourself or with the help of a team member.

3

Account Blocked Immediately

Once the request is made, your account will be blocked immediately and you will not be able to access it until the chosen period ends. Requests to reopen the account before then will not be accepted.

4

Changes Only After the Period Ends

If you decide to reopen your account after the period ends, contact us via Live Chat and confirm your stability again. There will be additional checks to make sure you are ready.

123k's Responsible Gambling Policies

Age 21+ Verification

You must confirm you are 21+ when opening an account, and we continue to check for any attempts to access the site underage.

Fair Play

All games are run fairly, ensuring a balanced outcome for both players and the company.

Personal Data Protection

Players' personal information and financial data are protected with SSL encryption.

Caring Support

Our 24/7 Live Chat team will help you work through any gambling-related concerns with care — feel free to reach out without hesitation.

Tips Every Player Should Know

Set a budget in advance
Decide how much you are going to spend before you start. Only play with money you can afford to lose — an amount that won't affect your daily life even if it's gone.
Set a time limit
Decide how long you will play before you start. Set a phone alarm or timer, and stop when it goes off — even if things are going well.
Don't chase your losses
Continuing to play because you want to "win back" what you've lost is one of the main warning signs of a problem. Accept the loss and stop.
Keep Your Life in Balance
Gambling should only be one part of your life. Put your family, friends, health and work ahead of your gaming time. Setting limits on how long you play makes the fun last longer.

Playing safely and
need some help?

At 123k, player safety is our number one responsibility.
Contact us via Live Chat — available 24/7 in Myanmar language.

Responsible Gaming Quick Answers

The 123k platform is for players aged 21 and over (21+) only. Anyone under 21 is not permitted to access or play any games. We carry out strict verification checks to protect all minors from gambling.

Contact our team via 123k Live Chat to request a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. If you want to lower the limit, the change will be applied after a 24-hour cooling-off period. Increasing the limit can be done instantly.

No. Once self-exclusion is activated, your account will not be reopened until the full period has elapsed. This is our firm commitment to protecting players. You may only request to reopen your account after the period is complete.

Time-Out is a temporary break lasting between 24 hours and 30 days — your account reopens automatically when the period ends. Self-Exclusion is a longer-term removal of 6 months to 1 year or more, and your account cannot be reopened until the period is over. We recommend Self-Exclusion if your situation is more serious.

Contact us via 123k Live Chat (Myanmar language, 24/7). Tell us you need help with "Responsible Gaming" or "Self-Exclusion" — our team will handle it without judgment. You can also reach us by email at [email protected].

After logging in, you can review your gaming history in your account. For more detail, contact us via Live Chat and we can provide a breakdown of your play time, amounts, and game types.