123k Privacy Policy
This policy clearly explains how we collect, store, and protect your personal information, and what your rights are.
Introduction — Purpose of This Policy
123k is a platform that takes the protection of Myanmar players' personal information seriously. This Privacy Policy is a document that explains what information we collect from you when you use our services, and how that information is used, stored, and protected.
By reading and continuing to use our website and services, you agree to the terms of this policy. If you have any questions about this policy, you can find contact details on the About Us page.
Section 1 — Types of Collected Information
We collect only the following types of information in order to provide our services and improve your experience.
Personal Identification (Identity Data)
Information collected to open and verify your account includes—
- Full name (first name and last name)
- Date of birth (to verify 21+ age requirement)
- Payment account (KBZPay, Wave Money, AYA Pay, CB Pay) and last digits of bank card
Contact Information (Contact Data)
Collected in order to send customer support messages and financial notifications—
- Email address
- Contact number (for deposit/withdrawal OTP verification)
Technical Data
Collected automatically to maintain platform security and improve the player experience—
- IP address and browser type
- Device information (OS, model)
- Cookies and session tokens
- Login duration and location region
Transaction Data
To fulfil financial obligations and resolve issues—
- Deposit / withdrawal records
- Bonus claims and betting history
- Payment methods (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer)
Section 2 — How We Collect Data and Its Sources
We collect data only from the following sources—
- Directly from you— Information you provide to us directly when creating an account, filling in your personal details, or contacting customer support.
- Automatic technical collection— Technical data collected automatically via cookies, log files, and pixel tags when you browse the website.
- Payment service providers— Financial verification and related data from payment services such as KBZPay, Wave Money, AYA Pay, and CB Pay (this data is also protected under the privacy policies of those Payment Providers).
Section 3 — Purpose of Data Use
We use your personal data only for legitimate purposes. Below we explain clearly why we need this information—
Account Management
Your personal data is used to create, verify, secure, and send updates about your 123k account.
Financial Transactions
To process deposits, withdrawals, bonus payouts, VIP cashback payments, and financial verifications smoothly.
Security and Fraud Prevention
Technical data is reviewed to prevent fraud, money laundering, account theft, and unauthorised access.
Customer Support
Used solely to resolve issues, handle complaints, and provide player assistance via 24/7 Live Chat and Email.
Service Improvement
Player requests and usage patterns are analysed to improve the platform's game variety, payment options, and customer support.
Legal Compliance
To meet legal obligations, conduct financial audits, and carry out legal protection measures.
Section 4 — Data Sharing and Third Parties
123k does not sell, trade, or disclose your personal data to any third-party company for commercial purposes. We share data only in the following limited circumstances—
- Service providers— We share data with third-party service providers who directly assist us in delivering our services, such as payment processors (KBZPay, Wave Money, AYA Pay, CB Pay) — they are contractually required to protect personal data in line with our standards.
- Legal requests— In cases involving a lawful legal request, court order, or legally required disclosure, we will share only the minimum amount of data necessary.
- Security Protection— Fraud detection services, Anti-Money Laundering (AML) departments — solely to protect you and our platform's security.
All third parties we work with must handle your data only as we instruct, and they are contractually obligated to keep it protected.
Section 5 — Cookies and Tracking Technologies
Our website stores cookies (small data files) in your browser to keep the site running properly. The types of cookies we use—
Session Cookies
Login verification, security tokens — strictly necessary
Functional Cookies
Settings such as language preference and region selection
Analytical Cookies
Monitoring website usage to improve our service
Security Cookies
Fraud prevention, bot detection and CSRF protection
You can manage cookies through your browser settings. However, please note that disabling session cookies may affect smooth access to the website.
Section 6 — Data Retention Period and Deletion
We retain your personal data only for as long as necessary. Factors we consider when determining the retention period—
- Account Active Period— Personal data is retained for as long as your account remains active.
- Legal Obligation Period— Transaction records and financial data are retained for the period required by law.
- Secure Deletion— Once legal obligations are fulfilled, personal data is securely deleted or anonymized.
- Post-Account Closure Period— After an account is closed, transaction records may still be retained for verification and protection purposes as required by law.
Section 7 — Your Personal Data Rights
As a player at 123k, you have the following rights regarding your personal data—
Right to Access
You can request to view the personal data we hold about you.
Right to Correction
You can request correction of any inaccurate or incomplete personal data.
Right to Deletion
You can request deletion of your personal data as long as it does not conflict with legal obligations.
Right to Data Portability
You can request your personal data be provided in a readable format.
Right to Object
You can object to your personal data being used for targeted advertising or for our own commercial interests.
Right to Restrict Processing
In certain circumstances, you can request that processing of your personal data be temporarily restricted.
To exercise any of these rights, you can contact us via the email address listed on our About Us page. We will act on your request as promptly as possible upon receipt.
Section 8 — Protection of Minors Under 21
123k services are intended for players aged 21 and above (21+) only. We do not knowingly collect personal data from anyone under the age of 21.
If you believe someone under 21 has registered an account on our website, please notify us immediately via 24/7 Live Chat. We will close that account right away and delete the associated personal data.
Section 9 — Data Security Measures
We have technical, procedural and administrative security measures in place to protect your personal data from theft, loss, wrongful disclosure and unauthorized access—
- SSL Encryption (TLS/SSL Encryption)— All financial data transmitted between the website and server is protected with SSL encryption.
- Access Control— Only staff authorised to handle personal data can access it, and they are bound by data protection obligations.
- Payment Security— Payment verifications (OTP, Two-Factor Authentication) protect against unauthorised withdrawals.
- Regular Audits— Website and server security is regularly reviewed and assessed.
Please note that no cybersecurity measure can guarantee 100% protection. We do everything we can to minimise possible risks. Should a data breach occur, affected players will be notified in accordance with legal obligations.
Section 10 — Policy Changes and Notification
We may update this Privacy Policy from time to time to reflect changes in our business or applicable laws. If the policy changes—
- The "Last Updated" date on this policy page will be changed.
- For significant changes, we may notify you by email.
- Continuing to use the website after any changes means you accept the updated policy.
If you have any questions or concerns about our Privacy Policy, you can reach us anytime via 24/7 Live Chat — we are always ready to assist you in Burmese.